Meet Our Team

At Scents of Serenity Organic Spa, we pride ourselves on having the best staff in the spa industry. Our Massage Therapists and Master Estheticians have extensive knowledge and experience and continue to educate themselves so that our guests will always receive the absolute best service by the most qualified professional. We take great pride in serving the needs of our guests and whether you are receiving a massage, organic facial, sugaring, spray tan or organic pedicure, our commitment to you is to provide the purest, most luxurious spa services, in the most unique and tranquil environment, by the most qualified staff in the industry. Meet our team today and see why Scents of Serenity was voted one of Richmond, Va’s Best Day Spas 4 years in a row! See what our clients have to say about us on Facebook, Yelp and Google!


Ready to schedule an organic spa treatment with one of our team members?

Call us at 804-277-4498 or request an appointment online.


Melanie - Owner, Certified Massage Therapist & Master Esthetician

As owner of one of the most unique spas in Richmond, VA, Melanie’s passion is reflected in all that was put forth in creating Scents of Serenity. Collaborating with her childhood friend, they created an environment where calm and balance begins the moment you walk through the door. Melanie was born in Germany and was raised with a deep sense of organic and natural living. It was her holistic roots that inspired her to seek out the best products available and open Richmond’s only truly organic day spa. “Our guests deserve the most luxurious spa services, and the finest organic products, offered in the most unique and tranquil environment.” Melanie’s passion has been to find products that go beyond just “organic”, but that actually work. “Our guests can trust that we have their best interest in mind and rest assured that they are receiving only the purest, natural and organic ingredients available.” Melanie feels passionately about supporting other local small businesses and working with local artisans who share her same mindset. All of the companies and product lines Melanie works with believe strongly in conserving the environment, reducing their carbon footprint and giving back.

Christina - Sugarista & Spray Tanning Artist

Malia - Certified Massage Therapist

Malia’s compassion for others, and her desire to improve lives, led her to massage therapy. Her career choice fulfills her passion for helping others by allowing her be a part of guests wellness journey, not only physically, but also mentally and emotionally. Malia believes massage has the healing power to makes lives happier and more peaceful. Beginning massage therapy in 2008, she has spent most of her professional years working alongside a chiropractor, assisting in the rehabilitation and care of many different populations including car accident victims, athletes, the elderly, and the chronically ill. Years of experience has taught Malia that the best way she can help our guests is by listening to them and building a trusting, professional relationship. She brings her knowledge and skill into each session providing a massage perfectly suited to our guests’ needs. Her warmth shines from within!

Alexa - Certified Massage Therapist

Alexa is a happily Certified Massage Therapist who has spent many years in Big Island Hawaii, where she taught yoga and practiced massage. She brings with her the spirit of Aloha; an energy and intention of peace, love, breath, and light, as well as a deep connection to All That Is. This energy nourishes, calms, and brightens our bodies, and the effect can be felt in her work. Alexa undersands the benefits of massage, as she has received many forms of bodywork and alternative therapies throughout her life. In doing so, she has been able to overcome significant injury and trauma. It brings great joy and fulfillment to Alexa to be a part of others’ journey to peace, health, and happiness. Alexa is a practicing Pranic Healer and yogini and understands the importance of clean energy. “I believe we all have a light, and are most healthy when we are aligned with it.” Alexa is experienced in many modalities within alternative medicine and bodywork to include Swedish Massage, Hot Stone, Prenatal, Manual Lymphatic Drainage, Deep Tissue, Myofascial Release and Cranial Sacral bodywork. Her study of healing has been a life-long journey, and she is truly grateful to be able to give back all that she has gained and learned throughout her personal and professional experience. Alexa offers a unique touch and enjoys customizing each of our guests massage to fit their individual needs. Her ultimate goal is to allow each and everyone a space for healing and internal balance.

Emily - Certified Massage Therapist

Emily finished her Massage Therapy program through the Lotus School of Integrated Therapies in the Spring of 2012, however her love for massage began far before that and her journey of knowledge in the field only continued to blossom there. Having a mother who is knowledgeable in the field of Microbiology, and a father who is an Emergency Medicine Physician, coupled with two brothers who were always involved in many sports, made health and body topics a constant theme in conversation during her upbringing. Health maintenance was always necessary to keep moving. As an adult Emily became increasingly interested in ways to keep the body mobile, learning how to heal, how to focus, how to relax, and how to let all the small stuff drift away. After spending time living in France and Spain she was revitalized to see how self care was an intrinsic part of life with everyone. When she returned to the States the seed of interest had been planted. She had a beautiful and simple realization that Massage Therapy felt luxurious but was also so deeply necessary! Not long after that realization did she really begin to ponder enrolling in a training program. It changed her life. She now gets to be surrounded by peers that love trading ideas and knowledge about body, mind, and soul healing. Even more than that she is overjoyed to be part of the health and wellness journey of every client that receives her bodywork! Emily has a gentle, calmness and the healing hands of an angel.

Audrey - Certified Massage Therapist

Audrey’s love for massage stems from her desire for health and wellness in her personal life. Audrey is a big advocate for healthy living, realizing the positive influence of nutritional food, supplementation and regular massages, as she understands the impact it has on overall health. Audrey is skilled in Swedish, deep tissue, trigger point and myofacial massage. Audrey truly loves to provide our guests with the best massage possible each and every time. She believes that a good experience starts with actively listening to the needs of our guests. One of the most rewarding elements of being a certified massage therapist for Audrey is knowing that she is able to enhance the well-being of each person she works with. “I love seeing people morph into better versions of themselves throughout the session and have the light come back into their eyes!” Audrey feels strongly about self care. She often takes long, warm baths infused with various salts and essential oils while drifting away with a good read! Meditation coupled with contemplation while being out in nature keeps her grounded and centered so that she is present for each and every one of our guests.

Kayla - Manicurist, Spray Tanning Artist & Sugarista

Kayla has always had a passion for the beauty industry. After spending eight years as a CNA, Kayla decided to pursue her calling and  attend American Spirit Institute to become a manicurist as well as receive her certification in hair removal. Her attention to detail and desire to pamper our guests, as well as enhance their individualism and personality, makes Kayla exceptional! Kayla is also certified in body sugaring. Come see why so many believe Kayla’s warmth and gentility enhances their luxurious spa experience!

Tracy - Master Esthetician

The moment you meet Tracy you know she is a true professional and loves sharing her gifts with others. As a Master Esthetician and with over 20 years of experience in the skincare industry, Tracy is a wealth of knowledge and loves to share all that she knows so that when you walk out of the door, you not only leave with the most radiant skin, but the professional education on how to maintain it. Tracy offers a wide variety of services including European facials, dermaplaning, microdermabrasion, and organic corrective peels. What our guests love the most about Tracy is how well she blends results-oriented skincare in a nurturing environment while incorporating massage and relaxation techniques that make them come back again and again. Tracy’s desire is that each guest leave having learned something new and having had an experience to remember. In Tracy’s hands you are nurtured and loved and your skin is completely transformed!

Crystal - Master Esthetician

With a strong belief in organic wellness, Crystal understands that beautiful skin is comprised of many factors from the inside, out. After graduating from the Aveda Institute New York City, she quickly built a loyal clientele as a Brow Specialist, while working for Benefit Cosmetics in NYC. Over the course of the last 5 years, Crystal became the go-to skin care expert at some of Manhattan’s top spas where she has helped countless celebrities, beauty editors and busy professionals achieve and maintain healthy, radiant skin.  She returned to her hometown of Richmond, VA last year to further her knowledge as a Master Esthetician. Knowing the importance of staying up to date in a rapidly expanding industry, Crystal spends her free time continuing her education and training in the newest techniques so that she may provide the most relaxing yet result-oriented experience for each of her clients. Crystal is an expert in customizing Eminence Organic treatments by combining quality organic ingredients, beneficial technologies and assisting clients with lifestyle factors to ensure they are on the path to ultimate skin health.

Emili - Master Esthetician

Emili is a native to the RVA area and received her Master Esthetics education here in Richmond, VA. She truly enjoys the positivity that she can extend to our guests through skincare, whether it’s to help them look their best or put them into a state of pure bliss so they can enjoy a relaxing treatment, or both! Emili believes that education never stops, especially in the ever changing world of skincare. She loves reading and educating herself and staying current within the skincare field. Emili loves interacting with clients daily. “I love working face-to-face with people. All too often, especially these days, people do not feel valued, heard or understood. My desire is to provide that experience for our guests while pampering them in the spa environment!” When it comes to her own self-care, Emili knows the importance of good skincare habits and makes time to care for her skin mornings and evenings!

Jana - Master Esthetician

Before attending aesthetics school, Jana found herself constantly reading about advanced skincare treatments, even attending skincare conferences. She became increasingly intrigued by all things skincare related. Jana decided to become a Master Esthetician and she graduated from the American Spirit Institute in Williamsburg, Virginia as a Master Esthetician in 2007. Since then skincare has became one of her greatest passions. Jana thrives on continuing education and providing a “tailored” experience for every guest, never forgetting that TLC is her most important gift. She enjoys working with and understanding the delicate needs of young and mature adults. Working side by side with a plastic surgeon for many years, Jana is an expert at microdermabrasions and hair removal. She loves to work closely with our guests, educating them on how to properly nourish and feed their skin organically, as well as how to reverse the signs of aging and environmental wear. With experience in a top resort on the Chesapeake Bay and assisting with the opening of a spa in a world renowned hotel, she has worked with clients of all ages. “Your face is a portrait of your personality; it’s the first thing people notice about you. There are so many benefits of taking care of your skin on a regular basis!” Jana looks forward to meeting you and building a long lasting relationship as your esthetician.

Gina - Guest Service Coordinator

Once you meet Gina, you will not forget her. Her big personality, coupled with an even bigger smile, lights up any room! She loves the environment and atmosphere we provide our guests and her ultimate goal is to create the best spa experience for each and every person, making sure they feel pampered and relaxed from the moment they walk in. “It’s important to me that our guests spa experience is truly amazing and that their time here with us, however short or long, is absolutely perfect from start to finish!” When not in the spa, Gina actively assists in her family business and she also enjoys supporting animal rescue groups. On her days off, she loves spending time with friends, traveling and discovering new vineyards.

Laura - Guest Service Coordinator

Laura’s experience and background stems in customer service. Having previously worked in the spa and retail industry for many years, she understands the importance of providing our guests with a warm welcome and easy checkout. Whether receiving a luxurious spa treatment or a make-up consultation, Laura enjoys watching the transformation of our guests at Scents of Serenity and it gives her great joy to see the effects our amazing staff has on all who visit the spa. Laura has a love for all things beauty and skincare related and is passionate about the Eminence Organic skincare line. She enjoys sharing her knowledge with all and is always furthering her knowledge so that she may be able to provide the best recommendation for our guests.

Mari - Guest Service Coordinator

Mari brings a diverse background in banking, IT, academia, non-profit management, and graphic design to the spa. She loves the change of pace and personalized customer focus of Scents of Serenity, which first brought her through the door as a very satisfied customer! Now her goal is to provide that same warm, welcoming feeling as part of guest services. In her off time, Mari enjoys rural life with her menagerie – three rescue pups, a cat, chickens and fish. She is also actively involved in international social justice issues and loves to travel, especially visits back to her homeland in Ireland.